FAQs

 IMS CharacterGenerator Studio MX Pro

Question: When I publish to Shockwave, I get a script error when playing an embedded audio file, what is causing this?

Answer: What is happening is that your Shockwave compression setting in the Publish options has to be set to no compression or 100% quality, standard compression or the compression setting for the IMS data image cast member is set to less than 100% quality. The compression setting is modifying the color values of the image that serves as the data compression algorithm. This does not happen if the audio and data are saved externally.

Question: When I save my file as a projector .exe everything works fine until I try to play an audio file. No error, and no sound is played, what is the cause?

Answer: You have to manually add the PNG Import Export.x32 and Mix Services.x32 to your Xtras list of the Projector exe.  If using on the web, set the Xtras for the .dcr file as "download if needed."

Question: How do I play an audio file once I have published it?

Answer: There are two ways. Please refer to the new ReadMeFile (PDF) for the answer.

Question: How do I set the path for an external audio file?

Answer: Use the "@/misc.wav" notation for the URL to the file (local or http://) -- startIMSPlayback("@/misc.wav")

Question: How do I know when a sound starts and ends?

Answer: There are a set of event catchers that tell you when a sound starts and ends (built in are the externalEvent scripts to send messages to the browser, as well): Please refer to the new ReadMeFile (PDF) file for the details on these scripts. 

  IMS CharacterCreator Studio

 Q: How can I modify the color of the character's teeth?

 A; The teeth texture is located in the following folder;

C:\Program Files\Interactive Multimedia
Solutions\IMSCharacterCreatorPro\Models

 \CETeeth.jpg

Edit it (make a copy first) in PhotoShop to darken the brightness of the teeth. The tongue (CETongue.jpg) is in this folder as well. Then export your head model from the IMS CharacterCreator Tool.

   IMS LIPGen Application:

 Q: What is the maximum audio file size for the product?

 A: Five (5) Minutes in length.  However the evaluation version of the product only allow for audio files of up to five seconds in length.

 IMS CharacterGenerator Web3D

 Q: When will this product be available

 A; IMS is planning a release for Fall of 2004

 Q: How is this product different from the Studio  and MDK versions of the product?

 A; This version does not require the use of Macromedia Director